store policy

↓for any shipping related questions please scroll to the bottom of this page↓

LAYAWAY | SHOP PAY

PURCHASE YOUR ITEM WITH THE OPTION OF A PAYMENT PLAN USING SHOP PAY.
JUST ADD ITEMS TO YOUR CART AND CHECK OUT BY SELECTION THE SHOP PAY OPTION. YOU CAN PAY FOR THE ITEM IN UP TO 4 INSTALLMENTS. THE BEST PART? YOUR ITEM WILL SHIP OUT AS SOON AS YOUR ORDER IS CONFIRMED.

REFUND POLICY

All sales are final on vintage and pre-loved items. If you receive an item that is damaged or if we’ve made a mistake, please contact us within 7 days of receiving it. We willl more than happy to issue a refund or initiate an exchange. please see details about purchasing items from this collection. 

vintage / pre-loved

Please keep in mind, Vintage and Pre-loved items will have some imperfections and show sings of wear. We work hard to be transparen.  Please read descriptions carefully and refer to photos for any markings or condition of the object. if you have any questions about items, please send us a message above. 

SHIPPING

WE ARE proudly BASED ITALY AND ALL SHIPMENTS DEPART FROM local partner hubs here. AS MEMBERS OF EUROPEAN UNION, any purchase within the bloc is duty-free. ANY ORDERS DESTINED FOR Clients OUTSIDE OF THE EU WILL BE SHIPPED ON A DDU (DELIVERY DUTY UNPAID) BASIS, MEANING WE TAKE RESPONSIBILITY FOr THE SAFE ARRIVAL OF any orders, however THE BUYER IS RESPONSIBLE FOR any IMPORT DUTIES IMPOSED BY THEIR COUNTRY. 

what service do you use?

EU & DOMESTIC: WE SHIP WITH EITHER SDA, BARTOLINI, OR GLS FOR DOMESTIC PARCELS. FOR ALL OTHER EU COUNTRIES, VIA DHL OR UPS DEPENDING ON BEST SERVICE.
INTERNATIONAL: WE SHIP TO MOST INTERNATIONAL LOCATIONS HOWEVER SHIPPING OPTIONS VARY BASED ON LOCATION. WE OFFER STANDARD AND EXPRESS SERVICES FOR USA, CANADA, AND UK ONLY. FOR ALL OTHER INTERNATIONAL LOCATIONS, ONLY EXPRESS SERVICE IS currently AVAILABLE.

how long will it take for my order to arrive?

ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS and yOU WILL RECEIVE A TRACKING NUMBER ONCE YOUR ITEM HAS SHIPPED. with standard shipping, MOST ORDERS ARRIVE WITHIN 5-8 BUSINESS DAYS AND 1-3 BUSINESS DAYS with EXPRESS services. please keep in mind that while we work hard TO MEET SHIPPING EXPECTATIONS, we CANNOT PREVENT DELAYS DUE TO UNFORESEEN EVENTS OR other SERVICE DISRUPTIONS.

lost, damaged, or stolen package?

PLEASE CONTACT US IMMEDIATELY AT HELLO@BEBESBLING.COM  or send us a message using the button BELOW THIS TEXT. we will need to investigate  immediately in order to ensure a refund or claims loss with the shipping provider. 

 
↠ how can we help﹖

WE ARE ALWAYS HAPPY TO HELP! IF YOU HAVE QUESTIONS ABOUT ANY OF OUR ITEMS OR NEED ASSISTANCE WITH AN ORDER, PLEASE CONNECT WITH US!